For the moment a code is turned down and you are unsure which rule caught it.
Typed it in too late
KORUSPIN and KORUCHIP live in the registration form, so a later cashier entry has nowhere to land. Register again with the code in place, or contact support with your account details.
Below the minimum, above it after
KORUFIRST asks for NZ$17, KORUSECOND for NZ$25 and KORUTHIRD for NZ$35. Top up to the figure the code names, then request the bonus again from the cashier.
The code for the other kind of player
KORUFIRST, KORUSECOND, KORUTHIRD, KORUSPIN and KORUCHIP are for new accounts. If you already play here, take KORUBOOST on a Monday or KORUROUND instead.
A field you can actually see
On a phone the code field sometimes sits below the payment summary and scrolls out of view. Open the cashier in a full browser tab and the field appears.
Can a lapsed code be revived?
Each code carries its own window, counted from the day it lands in your account. A lapsed code cannot be reopened, so start a fresh deposit with KORUBOOST or KORUROUND.
Nothing works, so send the details
Send the exact code, the time you entered it and a screenshot of the message to live chat or [email protected]. Support reads both around the clock and can trace the entry.
Keep the balance
Pick up the offers that follow a first deposit, November 2026
By the end you will know which ongoing offer suits your next deposit or session.
KORUBOOST — 75% up to NZ$260
Every Monday a 75% reload tops up a deposit from NZ$20 to NZ$260, wagered at 40x within ten days.
KORUCOVER — 5% cashback
Five percent of a week's play returns to the profile as cashback, and a NZ$500 ceiling caps weekly returns.
VIP boost in your account
A personal 25% VIP boost arrives in the account with no wagering and no entry, separate from the codes here.
Play before paying
Can you really play without paying in?, 2026
KORUSPIN gives 40 free spins at NZ$0.10 on Fire in the Hole, and the condition most players miss is the NZ$75 cap on winnings. → Spins
KORUSPIN
Max cashoutNZ$75
Free spins40 × NZ$0.10
Playthrough45x winnings
Activate and wager1 / 7 days
Played onFire in the Hole
KORUCHIP
Max cashoutNZ$100
Bonus valueNZ$20
Bet ceilingNZ$2
Activate and wager3 / 5 days
Playthrough40x
Four ways a code slips
Watch these four before you claim any code
Knowing these four slips in advance keeps a bonus code from going to waste.
One account, one welcome
One person holds only one account, so a second one opened for another code is closed and the bonus goes with it.
Register once, with your real details
Ask support before opening another
A clearer view of the cap
Bonus codes without deposit cap what leaves the account, so winnings above the ceiling stay behind on the day you cash out.
Check the cashout cap before playing
Keep a note of the ceiling
At the deposit screen
Skrill and Neteller deposits sit outside most codes, so money paid that way lands without any bonus attached to it.
Use a card or POLi instead
Confirm the method before paying
When the stake runs high
Staking more than NZ$8 on a bonus code during wagering voids it, and the turnover already made counts for nothing.
Stay at or under the stake cap
Set a deposit limit as a guard
Clarity at a glance
Will your code go through?
The moment your cursor sits in the code field, this block settles the doubt.
trustWhat if I only remember the code after I register?+
If you have already created your account, a welcome code can still be entered in the cashier before your first deposit clears. Sign in, open the cashier, paste the bonus code into the field and pay in at least NZ$17.
trustHow long until I can claim another code?+
Codes do not stack in the cashier, so a second one waits until the first is finished. Clear the wagering, then move to the next welcome step or a reload.
trustWhat happens when I cash out before wagering ends?+
Winnings from a code stay locked until the playthrough is cleared, and a cash-out request before that point removes the bonus and its gains. Once wagering is done, your balance moves to withdrawal at the minimum of NZ$21.
trustWhere do I put the code on my phone?+
Nothing changes on a handset: the cashier field sits in the same place once you log in through the mobile browser. Type the bonus code exactly as it appears, capitals and all, then confirm the deposit.
trustWhere is the casino licensed for New Zealand players?+
Koru Casino LLC holds a licence from the Anjouan Offshore Finance Authority, number ALSI-542362. That registration sits with company number 552658 and covers play from New Zealand under the 18+ rule.
trustWhat happens if I want a code with no wagering?+
No code in the list arrives wager free; playthrough sits on every one, from the spins to the cashback. The wager-free extras are personal offers with no code attached.
Code to credit
Koru Casino takes you from code to credit
Most players fear a code falling through, and these five points close that gap.
Faster first payout
Fill the form with the name, birth date and address on your photo ID, so verification your first withdrawal takes about 3 hours.
Bonus fields pasted or typed
Type KORUFIRST into the promo field at the cashier before paying, checking spelling since one wrong letter credits nothing.
Your first deposit pays off
Send at least NZ$17 by Visa, Mastercard or POLi, and leave Skrill and Neteller out of the payment step.
The moment the credit lands
Open the bonus section and confirm the 171% and 284 spins sit there before a single round is played.
Cleared before the window shuts
Koru Casino gives 42 days to reach 27x, so note the deadline and stake no more than NZ$8 per bet.
Koru Casino welcome codes
Claim your welcome codes in order
Each welcome code is taken in turn at the cashier, deposit after deposit, until the package is used up. Below, the table lays out all three steps and a worked example on the first deposit shows turnover and an estimated loss.
Deposit 1 · KORUFIRST
Gives you171% up to NZ$1,750
Free spins284 free spins
Deposit 2 · KORUSECOND
Gives you75% up to NZ$1,700
Free spins55 free spins
Deposit 3 · KORUTHIRD
Gives you40% up to NZ$950
Free spins—
Set your limits before the next deposit
A code never obliges you to keep playing, and the bonus can wait while you stop. Around the clock you can set deposit limits, loss limits, session reminders, a cooling-off period or self-exclusion, and the Gambling Helpline New Zealand, the Problem Gambling Foundation of New Zealand and Lifeline Aotearoa all listen.
Deposit limits. You choose a ceiling on what you pay in, and the cashier holds you to it until you decide otherwise.
Loss limits. A figure you set in advance stops a session once your losses reach it, however the reels are running.
Cooling-off period. Step away for a fixed stretch, with your account closed to play until the period you picked ends.
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